Privacy Policy

February 19, 2026

Welcome to The Staunton-Augusta Family YMCA (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all users and visitors of our website, located at https://saymca.org/, and explains how we collect, use, and secure your personal data. If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at info@saymca.org.

a. Personal Data:
While using our website, we may ask you to provide specific personal information, including but not limited to:

• Name

• Email address

• Date of birth

• Health-related information (when voluntarily provided for programs or services)

• Payment details (for memberships, donations, or program registrations processed through secure third-party systems)

b. Usage Data:
We may also collect information on how the website is accessed and used. This may include:

• Internet Protocol (IP) address

• Browser type and version

• Pages visited on our website

• Time and date of visit

• Time spent on pages

• Other diagnostic and technical data

We use your personal data for purposes including:

• To provide and maintain our website and services

• To process memberships, program registrations, and donations

• To communicate updates about programs, schedules, and services

• To respond to inquiries and provide customer support

• To improve website performance and user experience

• To detect, prevent, and address technical or security issues

Your data is stored securely, and we use reasonable administrative, technical, and physical safeguards to protect your personal information. Sensitive data, such as payment details, is encrypted and processed securely through trusted third-party platforms, including our membership management system. We do not store full payment information on our website servers.

We do not sell or trade your personal data. We may share information with trusted third-party service providers who assist us in operating our website, processing payments, managing memberships, or conducting our business — provided they agree to keep this information confidential and secure.

We may also disclose information when required by law or to protect the rights, safety, and security of our members, staff, and community.

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that may include an anonymous unique identifier. They help us understand website usage, improve functionality, and provide a better user experience. You can instruct your browser to refuse cookies; however, some features of the site may not function properly without them.

You have the right to:

• Access, correct, or update your personal information

• Request deletion of your personal data (subject to legal or operational requirements)

• Object to or restrict certain types of processing

• Request transfer of your personal data, where applicable

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@saymca.org.

Our website may contain links to third-party websites, including external registration systems or community resources. These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of third-party sites.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

If you have questions regarding this Privacy Policy, you may contact us at:

The Staunton-Augusta Family YMCA
708 N. Coalter Street
Staunton, VA 24401
info@saymca.org
(540) 885-8089

You do not have to provide personal information to use our Website. However, particular services provided through the Website require that you furnish personal information. We collect such personal information only when you provide it to us, for example, in registering for programs and camps; pledging support; and becoming a YMCA member; and when taking part in promotional opportunities or registering for general information on programs and services. You may be asked to provide your contact information (such as your name, postal address, telephone numbers and/or email address), financial information (such as credit card numbers) and demographic information (such as your Zip code, age, or income level) in connection with your use of such services.

Contact information is used to respond to your inquiries; to notify you in connection with your request for services; register you for camps or conferences; or contact you with regards to your inquiries from our Website.

We use IP addresses to calculate Website usage levels. Whenever you are on the Internet, a number (an IP address) is automatically assigned to your computer. This number is identified and logged automatically whenever you visit our Website. Collecting IP addresses is standard practice on the Internet, and is done automatically by many Websites.

We may also disclose personal information if we believe that we are required to do so (i) by law, (ii) to comply with legal process or governmental requests, (iii) to enforce our User Agreement or (iv) to protect the rights, property, or safety of the YMCA, its users or the public.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you online. For some services, we either collect and transfer personal information to a third party service provider in order to verify and process your credit card. We encourage you to ask questions and to be cautious before you disclose your personal information to others.